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SUMMARY OF POSITION:

Primary point of contact, and integrative responsibility, for all aspects of assigned contract furniture projects, from inception of project to final close‐out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third‐party interface and relations, performance quality and customer satisfaction, budget and project administration for each assigned project. Is responsible for entire business transaction post sale for each project. Demonstrate daily application of Company’s values, visions and guiding principles when dealing with customers, vendors, and associates.

JOB SPECIFIC RESPONSIBILITIES:

Customer/Account Servicing
• Uphold, safeguard and promote the organization’s values and philosophy relating particularly to ethics integrity and corporate responsibility.
• Provides single point of contact for customer for all project communications
• Provides professional customer interface and client relations throughout project
• Is responsible for customer signoffs, approvals and formal paperwork

Project Planning, Coordination and Management
• Helps establish overall project scope and manages dealer/manufacturer team to ensure coordinated effort
• Directs, coordinates and manages task assignments and completion for entire dealer team
• Develops work plan, schedule and logistics based on overall project parameters, field measurement, project schedule and scope, install logistics and customer’s goals
• Provides technical consultation to customer and customer’s team
• Provides single point of contact for, and coordinates with, client and all third‐party firms

Project Administration
• Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
• Provides timely, formal written communications throughout project to client, dealer and project team
• Manages accurate and detailed record keeping, including receiving documentation, time sheets and
contract adherence, signoffs and approvals, key decision records, etc.

Project Implementation
• Coordinates order entry notes and product delivery scheduling

Order Management
• Reviews ship dates for adherence to original requirements

Punch, Invoicing & Project Close‐Out
• Confirms project completion and ensures all invoicing is timely and accurate
• Manages all final project close‐out requirements, client signoffs, Punch form, etc.

Technical Skills
• Has familiarity of product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc.
• Has the ability to analyze, plan, schedule and implement project installation
• Has a strong knowledge of all aspects of construction management, including account management, project management, order preparation, order management, installation, and relocation.
• Has a working knowledge of interior construction, interior design, moves and relocation logistics, prefab construction, shipping, building management and current workplace issues

MINIMUM QUALIFICATIONS AND TECHNICAL COMPETENCIES

• Can demonstrate the qualifications we require to PM project (manage entire team to coordinate all trades and vendors, creating schedules, pre‐plan, predict failure, proactive follow up, ownership of project, etc.)
• Strong communication skills, both verbal and written
• Strong interpersonal and customer relations skills
• Time management and organizational skills
• Ability to work under short lead‐times and deadlines
• A collaborative style proactively builds strong, supportive relationships
• Ability to manage multiple projects simultaneously
• Experience with Project Management Software (PlanGrid, Microsoft Planner, etc.)
• Microsoft Office Suite Software (Including Microsoft “Teams”)
        o AutoCAD is a plus
• Ability to consistently handle difficult situations in a calm, professional manner with both clients and employees in a strong or balanced matrix organization.
• Strong understanding of business processes and associated performance metrics
• Honest, ethical, and hardworking with a strong desire to succeed

ADDITIONAL CHARACTERISTICS OF THE POSITION:
1. Complexities ‐ Work may be complex at times and varied and has impact and implications on decisions in other components of the organization.
2. Impact of accuracy ‐ Errors may result in serious consequences involving customer relations, preparation of
data and financial loss.
3. Interpersonal relationship skills – Advanced: Skills in understanding and/or influencing people are
important to achieving job objectives.
4. Stress factor – May be required to work several hours or attend or conduct meetings beyond the normal
day. Receive stressful assignments or work at least once a week.
5. Scope of impact – Decisions normally affect this position and the work of others.

SUPERVISORY RESPONSIBILITY:

The budget of every project is a key element of successful management. Making sure that decisions are made for our clients in order to deliver on expectations and stay within the project scope.

QUALIFICATIONS:

1. Knowledge – The Project Manager works closely with the Design, Sales, Installation teams. While becoming more independent and fluent in the LERDAHL procedures and projects they work on, they must continue to learn from their teammates and others they are in contact with.
       a. Proficient in Microsoft Office Suite including Word, Excel and PowerPoint.
       b. Project Management Preferred
2. Minimum Education –
        Bachelor Degree Preferred, Project Manager Professional preferred.
3. Experience –
        This position will generally have at least three‐five years of relevant work experience.

PHYSICAL ELEMENTS:
1. Physical movement ‐
        Standing – occasionally
        Sitting – occasionally
        Walking – occasionally
        Bending – occasionally
        Crouching ‐ occasionally
        Pushing/pulling – occasionally
        Lifting/lowering – occasionally
        Lifting – 5 – 30 lbs.
        Repetitive motions with hands, wrists, or arms – most of the day
        Computer/keyboard – most

2. Exposures ‐
        Cold – occasional – only between meetings and/or site visits where the building isn’t                         enclosed
        Heat – occasional – same as cold
        Heights – occasional
        Skin irritants – occasional
        Lung irritants – occasional
        Electrical equipment – occasional
        Loud noises – occasional
        Sharp tools/instruments – occasional

LERDAHL | Inspired Workspace Interiors is a commercial interior construction, design and furnishings company serving corporate, healthcare, education and manufacturing clients across Wisconsin, Eastern Iowa and Northern Illinois. We work with clients in over 30 different states and are a locally owned and operated business entity in Madison and Milwaukee, Wisconsin and Dubuque Iowa.

SUMMARY OF POSITION:

Primary point of contact, and integrative responsibility, for all aspects of assigned contract furniture projects, from inception of project to final close‐out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third‐party interface and relations, performance quality and customer satisfaction, budget and project administration for each assigned project. Is responsible for entire business transaction post sale for each project. Demonstrate daily application of Company’s values, visions and guiding principles when dealing with customers, vendors, and associates.

JOB SPECIFIC RESPONSIBILITIES:

Customer/Account Servicing
• Uphold, safeguard and promote the organization’s values and philosophy relating particularly to ethics integrity and corporate responsibility.
• Provides single point of contact for customer for all project communications
• Provides professional customer interface and client relations throughout project
• Is responsible for customer signoffs, approvals and formal paperwork

Project Planning, Coordination and Management
• Helps establish overall project scope and manages dealer/manufacturer team to ensure coordinated effort
• Directs, coordinates and manages task assignments and completion for entire dealer team
• Develops work plan, schedule and logistics based on overall project parameters, field measurement, project schedule and scope, install logistics and customer’s goals
• Provides technical consultation to customer and customer’s team
• Provides single point of contact for, and coordinates with, client and all third‐party firms

Project Administration
• Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
• Provides timely, formal written communications throughout project to client, dealer and project team
• Manages accurate and detailed record keeping, including receiving documentation, time sheets and
contract adherence, signoffs and approvals, key decision records, etc.

Project Implementation
• Coordinates order entry notes and product delivery scheduling

Order Management
• Reviews ship dates for adherence to original requirements

Punch, Invoicing & Project Close‐Out
• Confirms project completion and ensures all invoicing is timely and accurate
• Manages all final project close‐out requirements, client signoffs, Punch form, etc.

Technical Skills
• Has familiarity of product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc.
• Has the ability to analyze, plan, schedule and implement project installation
• Has a strong knowledge of all aspects of construction management, including account management, project management, order preparation, order management, installation, and relocation.
• Has a working knowledge of interior construction, interior design, moves and relocation logistics, prefab construction, shipping, building management and current workplace issues

MINIMUM QUALIFICATIONS AND TECHNICAL COMPETENCIES

• Can demonstrate the qualifications we require to PM project (manage entire team to coordinate all trades and vendors, creating schedules, pre‐plan, predict failure, proactive follow up, ownership of project, etc.)
• Strong communication skills, both verbal and written
• Strong interpersonal and customer relations skills
• Time management and organizational skills
• Ability to work under short lead‐times and deadlines
• A collaborative style proactively builds strong, supportive relationships
• Ability to manage multiple projects simultaneously
• Experience with Project Management Software (PlanGrid, Microsoft Planner, etc.)
• Microsoft Office Suite Software (Including Microsoft “Teams”)
        o AutoCAD is a plus
• Ability to consistently handle difficult situations in a calm, professional manner with both clients and employees in a strong or balanced matrix organization.
• Strong understanding of business processes and associated performance metrics
• Honest, ethical, and hardworking with a strong desire to succeed

ADDITIONAL CHARACTERISTICS OF THE POSITION:
1. Complexities ‐ Work may be complex at times and varied and has impact and implications on decisions in other components of the organization.
2. Impact of accuracy ‐ Errors may result in serious consequences involving customer relations, preparation of
data and financial loss.
3. Interpersonal relationship skills – Advanced: Skills in understanding and/or influencing people are
important to achieving job objectives.
4. Stress factor – May be required to work several hours or attend or conduct meetings beyond the normal
day. Receive stressful assignments or work at least once a week.
5. Scope of impact – Decisions normally affect this position and the work of others.

SUPERVISORY RESPONSIBILITY:

The budget of every project is a key element of successful management. Making sure that decisions are made for our clients in order to deliver on expectations and stay within the project scope.

QUALIFICATIONS:

1. Knowledge – The Project Manager works closely with the Design, Sales, Installation teams. While becoming more independent and fluent in the LERDAHL procedures and projects they work on, they must continue to learn from their teammates and others they are in contact with.
       a. Proficient in Microsoft Office Suite including Word, Excel and PowerPoint.
       b. Project Management Preferred
2. Minimum Education –
        Bachelor Degree Preferred, Project Manager Professional preferred.
3. Experience –
        This position will generally have at least one‐three years of relevant work experience.

PHYSICAL ELEMENTS:
1. Physical movement ‐
        Standing – occasionally
        Sitting – occasionally
        Walking – occasionally
        Bending – occasionally
        Crouching ‐ occasionally
        Pushing/pulling – occasionally
        Lifting/lowering – occasionally
        Lifting – 5 – 30 lbs.
        Repetitive motions with hands, wrists, or arms – most of the day
        Computer/keyboard – most

2. Exposures ‐
        Cold – occasional – only between meetings and/or site visits where the building isn’t                         enclosed
        Heat – occasional – same as cold
        Heights – occasional
        Skin irritants – occasional
        Lung irritants – occasional
        Electrical equipment – occasional
        Loud noises – occasional
        Sharp tools/instruments – occasional

LERDAHL | Inspired Workspace Interiors is a commercial interior construction, design and furnishings company serving corporate, healthcare, education and manufacturing clients across Wisconsin, Eastern Iowa and Northern Illinois. We work with clients in over 30 different states and are a locally owned and operated business entity in Madison and Milwaukee, Wisconsin and Dubuque Iowa.

Inspired Workplace Interiors