People Are Not Cars
We have a rare opportunity to respond to the challenges we see in the world. As designers, we have the power to help shape what we want to see in our workplace, our communities, all the way to a global scale. Times are changing, they did for Motown and they are for us. But as we step forward it makes sense to look at the way we’ve always done things and ask ourselves if it’s still working? Would inviting unlikely suspects to our quality control meetings offer unique perspectives that help drive success? Can incorporating healthy competition offer an interesting way to diversify and cross pollinate our teams? Does our efficient assembly-line-inspired process make space for those that want to excel in their specialization and for those who want to thrive in hundreds of specialties? Maybe we take a few lessons from Motown’s playbook and remember that in the end you can have the greatest assembly line in the world, but people are not cars, and they are always going to express themselves outside the system.